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Microsoft 365 for Jira is, until now, the deepest integration between Jira and Microsoft 365 on the market.

However, there are still a lot more features and innovations we are working on. Watch our app on the Atlassian marketplace to stay-up-to-date on news and latest releases. Alternatively, watch our release notes!

Check out our plans for 2021!

This is our roadmap for 2021 and 2022.

🎯 Our plans for 2021:

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Table of Contents

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Microsoft 365 for Jira

🎯 Coming soon:

(thumbs up) Our plans for 2021:

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Teams

🎯 Coming soon:

  • Agent comments in Jira will be pushed to the customer as a Teams notification

(thumbs up) Our plans for 2021:

Focus Topic

Features JSM

Features Jira Software

JSM portal in Teams

  • “My requests” view in Teams

Chat improvements & Automation

  • Allow every agent to view the chat in Jira (even when they are not a participant of the chat)

    Status
    titleshipped

  • Allow other agents to join the chat

  • Backup chat to comments/file (manually only)

  • Integration with Jira Automation

  • View chat in customer portal

  • Minor improvements only

Notifications

  • Customer notifications by bot

  • Configurable card layout

  • Configure which updates are posted to Teams

  • Live cards

Chat & Jira Software improvements

  • Chat with external customers

    Status
    titletentative

  • Board view in Teams

  • Own issues tab

  • Create Issue improvements

Advanced features

  • Auto-backup of chat after ticket is resolved

  • Queue(s) in channel tab + notifications

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Emails

🎯 Coming soon:

(thumbs up) Our plans for 2021:

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Meetings

🎯 Coming soon:

(thumbs up) Our plans for 2021:

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To Do

🎯 Coming soon:

(thumbs up) Our plans for 2021:

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📢 Feedback

Our customers’ feedback makes a difference and influences our roadmap. Thus, it is important for us to hear your thoughts on features and our roadmap in general.

Roadmap:

Do you think that there are features on our roadmap which should be launched earlier than later? Are there features you think would make a huge difference in your company and overall workflows?

Missing features:

Are there any features you currently miss and are maybe used to (based on our “stand alone” apps or any other app you might have used before)?

Feature proposal:

You think there is a major feature missing and we currently don’t have it on our roadmap yet?

Info

Let us know! Your opinion is important for us!

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