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There are certain cases, where your issue index might not work correctly.

Outlook Email for Jira &

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Microsoft 365 for Jira

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are both installed

If you have both apps installed on Jira Server, indexing issues might will not work correctly in certain scenarios. If you have both installed, we recommend uninstalling one of them first to see if this causes the issue.Outlook Email for Jira, because all of the functionality is already included in the Microsoft 365 app. The following error indicates this:

Code Block
DocValuesField "ISSUEPROP_yasoon-outlook-email-data$id" appears more than once in this document (only one value is allowed per field)

Migration from Jira Cloud → Jira Server

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