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In contrast to most Jira apps, Outlook Email for Jira needs to be installed in Outlook as well.

It is up to you to distribute the add-in to your users, so they can start using it in Outlook.

Info

Find out which add-in is best for you here: Which add-in should I use

Depending on which add-in you plan to use, there will be multiple options:

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The Office add-in can be distributed to users fairly easily, since no installation on the users device is required. In theory (if enabled) each user can just click on “Get Add-ins” in Outlook and install the add-in from there.

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You can learn more about the detailed steps here: Installation Office add-in.

It’s also possible to deploy the Office add-in centrally via Microsoft 365 or Microsoft Exchange, which is explained in detail in the following articles.

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Microsoft 365

If you want to deploy the Office add-in centrally to all or a certain subset for your users, there are two options. If required by the guide, please use this AppSource listing: Office Add-in in AppSource

Via Office 365 admin center

Please check this guide in the official Microsoft documentation on how to do this.

Via centralized deployment Powershell commands

If you prefer to use powershell commands, you can use this guide.

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Exchange on Premise

You can deploy the Office add-in on an Exchange server centrally, by using EAC or Powershell. Please read the guide in the official documentation: Install or remove Office add-ins.

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