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Initiate an email conversation in Jira
1.Send Mail action
To send a new email from within Jira you can do so via our “Send Mail” action button right in your Jira issue (upper bar).
2. Share Email action
Alternatively, you can open the menu in your Jira issue (right hand corner) and start a new email right there (see above screenshot).
3. Related emails panel
Usually, when opening the issue, the related emails panel will appear automatically. If hided, you can open the panel via the menu. If there are not emails shared until then, you can start a new email conversation if desired via the “Send an email” button.
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Compose an email
You can now compose your email just like you would in Outlook. When sending the email, you can choose from the Sharing Options sharing options just like in Outlook: see Send & share emails.
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The created email can then be seen by all users selected in the Sharing Options sharing options in the related emails web panel (see below).
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