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In certain environments, installing the Teams app might not be possible, not even by the team owner. There are two ways to enable the app anyway, though an approval of a Microsoft Teams administrator will be required.

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Allow team owners to install apps by themselves

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This is the option Microsoft recommends - and also on by default.

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Then make sure that third-party apps are allowed - or just allow the installation for our app “Smart Connect for Jira”.

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Install the app for certain teams manually

In case it’s not possible to turn on the above options, Microsoft Teams administrators can also add apps on a case by case basis.

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