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The whole conversation including future replies (made in Jira or in Outlook) can now be shared with everyone having access to the Jira issue.

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Configuration

You can enable/disable email sending & sharing in the Jira admin settings of Microsoft 365 for Jira.

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This helps, if you want to start off with a more limited or more open configuration by default (see above picture). You can decide more concrete what should be shared and who should be able to see it.

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More information

You want to learn more about the email sharing feature? Check out the links below:

Admin settings: Technical reference

Sharing access to Microsoft 365 items

User Guides: More about the sharing options in detail:

/wiki/spaces/M365fJ/pages/2331510339

User guides: Send emails from Jira

Send emails from Jira

User guides: Sharing a conversation / email

Sharing an email

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