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By clicking on a button → a new window / dialogue opens → Compose an email just like you would in Outlook (it is actually the same interface you’re used to)
Before sending the email → Choose from the sharing options /wiki/spaces/M365fJ/pages/2331510339just like in Outlook
(see Send & share emails)When finished → Click on “Send”.
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Right after sending out the email → Jira will refresh automatically → the email will appear in the “related emails panel” in your issue (as defined in the sharing options /wiki/spaces/M365fJ/pages/2331510339).
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Answer on existing email
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If the whole email conversation was shared (see sharing options /wiki/spaces/M365fJ/pages/2331510339), previous emails in the conversation as well as new replies will be visible in the issue.
Otherwise only the original email will be shown.
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Step 1: Activate email feature in the admin settings
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Step 2: Decide on the right add-in to install
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Jira & Microsoft deployment
Jira Cloud, Jira Server
(Server needs to be publicly available)Status colour Yellow title soon Microsoft 365 (the sharing feature requires MS 365 log-in)
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