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Feature overview
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Share, read and send emails or whole email conversations in your Jira issue. Enable your team to access Outlook information and stay in the loop: future replies will be automatically shown in Jira, too.
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How-to
Start a new email
You can start a new email via the following options:
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By clicking on a button → a new window / dialogue opens → Compose an email just like you would in Outlook (it is actually the same interface you’re used to)
Before sending the email → Choose from the /wiki/spaces/M365fJ/pages/2331510339just like in Outlook
(see Send & share emails)When finished → Click on “Send”.
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See issue-related emails
Right after sending out the email → Jira will refresh automatically → the email will appear in the “related emails panel” in your issue (as defined in the /wiki/spaces/M365fJ/pages/2331510339).
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Answer back on
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emails
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If the whole email conversation was shared (see /wiki/spaces/M365fJ/pages/2331510339), previous emails in the conversation as well as new replies will be visible in the issue.
Otherwise only the original email will be shown.
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Open in Outlook: Only available, if you are a recipient of the email.
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Feature requirements
In order to send emails from within Jira, the following set-up and configuration needs to done:
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Step 3: Alternatively, let your users install the add-in by themselves
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Jira & Microsoft deployment
Jira Cloud, Jira Server
(Server needs to be publicly available)Status colour Yellow title soon Microsoft 365 (the sharing feature requires MS 365 log-in)
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