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As soon as Microsoft 365 for Jira has been installed, the Jira admin needs to activate the Teams feature to use Jira functionality in Microsoft Teams and vice versa.
🧭 Learn more about the activation of features
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Step 2: Install Microsoft Teams app
The Teams feature only unfold its full potential, when the Microsoft Teams app is installed.
It is a prerequisite to use Jira features in Microsoft Teams.
🧭 Learn more about the Microsoft Teams app
Follow the steps to start the installation right away:
⬇ Install the Microsoft Teams app (either
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If you’re using Jira Server or Data Center there are some special steps to follow.
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Step 3: Set-up the customer portal
Allow your internal customers to raise support tickets right from Microsoft Teams.
🧭 Configure the customer portal (either
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It is the Teams app that enables Jira features in Microsoft Teams:
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Microsoft Teams app not required
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The following feature can still be used without the Teams app:
Chat with your team in Start a MS Teams chat - from Jira
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Feature configuration options
If you like, you can configure the Teams feature to a certain extent.
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