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Tobias Viehweger

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Microsoft 365 for Jira - overall improvements and features

Coming soon:

  • Email and conversation sharing from Outlook to the Jira issue for Jira Server / Data CenterBoard view in Teams

  • Integration with Jira Automation (Starting chats, sending channel messages, email, meetings)

Our plans for later in 2022:

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  • Integration with Teams / Sharepoint files

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Microsoft Teams

Coming soon:

  • Customize the card that is posted to Microsoft Teams from an issue

  • Integration with Jira Automation

  • Board view in Teams

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Focus Topic

Features JSM

Features Jira SoftwareChat improvements & Automation

  • View chat in customer portal

  • Minor improvements only

Notifications

  • Personal notifications

  • Customer notifications (e.g. agent comments) will be pushed to the customer as a Teams notification

  • Notifications for Jira issue changes in chats

  • Configurable card layout

Jira Software improvements

  • Own issues tab

  • Create Issue improvements

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Focus Topic

Features in Jira

Features in Outlook

Jira improvements

  • Notify issue watchers when new email arrives in linked conversation

  • Make emails visible in mobile app Email and conversation sharing from Outlook to the Jira issue for Jira Server / Data Center

Shared mailbox

  • Send on behalf of from Jira

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