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Microsoft 365 for Jira - overall improvements and features

Coming soon:

  • Board view in Teams

  • Integration with Jira Automation (Starting chats, sending channel messages, email, meetings)

  • Templates for sending emails, chats & meetings

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Microsoft Teams

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  • Integration with Jira AutomationBoard view in Teams

Future plans:

Focus Topic

Features JSM

Features Jira Software

Notifications

  • Personal notifications

  • Customer notifications (e.g. agent comments) will be pushed to the customer as a Teams notification

  • Notifications for Jira issue changes in chats

  • Configurable card layout

Jira Software improvements

  • Own issues tab

  • Create Issue improvements

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