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By clicking on a button → a new window / dialogue opens → Compose an email just like you would in Outlook (it is actually the same interface you’re used to)
You can CC colleagues and add issue details, too.
Before sending the email → Choose from the /wiki/spaces/M365fJ/pages/2331510339 sharing options just like in Outlook
(see Send & share emails)Schedule Send / “Send later”: You can choose to delay the sending of the email to a ceratin time.
Send on behalf of or alias: Choose an email adress in the “From” field. This works just like the “From” field in Outlook and relies on the same permissions. You can also configure “From” options centrally in the global app settings “Email settings” → “Send Email Settings” and on a project level in the “Outlook Email” project settings.
When finished → Click on “Send”.
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Right after sending out the email → Jira will refresh automatically → the email will appear in the “related emails panel” in your issue (as defined in the /wiki/spaces/M365fJ/pages/2331510339).
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Answer back on emails
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If the whole email conversation was shared (see /wiki/spaces/M365fJ/pages/2331510339), previous emails in the conversation as well as new replies will be visible in the issue.
Otherwise only the original email will be shown.
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