In certain environments, installing the Teams app might not be possible, not even by the team owner.
There are two ways to enable the app anyway, though an approval of a Microsoft Teams administrator will be required.
Option 1: Allow team owners to install apps by themselves
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This is the option Microsoft recommends. This option is active by default. |
Sometimes, an administrator has disabled the option for the team owners to install apps by themselves.
This is how you turn it back on:
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Open the link in Microsoft Azure:
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AzureAD portal
Permit app installation by going to: https://portal.azure.com/#blade/Microsoft_AAD_IAM/ConsentPoliciesMenuBlade/UserSettings
Permit access:
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MS Teams admin center
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MS Teams admin center
Allow installation of 3rd party apps by the applicable app permission policy (or just allow the installation for our
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Please note: It may take up to 24 hours for the app to be visible for users in Teams. |
Option 2: Install the app for certain teams manually
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If non of the above |
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works, Microsoft Teams administrators can also add apps on an individual basis. |
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MS Teams admin center
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In case the app is not allowed by default, it might also be necessary to allow the app first (see above). |
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Heads up
In case you see this error below, it usually works and the app should be installed. There currently seems to be a bug on the Microsoft side regarding this.
