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When activating the MS Teams feature in your Jira admin settingsright after the installation process, you can globally additionally define notification settings for your Jira Software/business projects.You can configure among issue changes and issue field changes. Depending on what is setin Teams in your global admin settings.

With notifications in Teams, our Smart Connect for Jira app (acting like a bot) will post respective issue updates in the corresponding into a separate (issue-related) MS Teams chat.

mong issue changes and issue field changes. Thus, the configuration of when people get informed / notified about issue changes can be defined quite individually.

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Based on the settings, you can decide what kind of issue updates to a linked issue should be posted.

Please be aware that this setting goes solely with Jira Software/business projects.
Notifications in Teams can be set-up for chats and channel conversations.

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you can globally define when you and your team should be notified about any linked issue changes in Microsoft Teams via our Smart Connect for Jira bot.

Info

This setting can only be changed by the Jira admin and applies for all Jira projects (globally).

These settings apply for channel conversations. For chat notifications, please check out the “Chat notifications” section of Microsoft Teams: Start a chat in Jira

Get always notified

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In the Teams settings, the notifications for linked issues are all activated by default. This means, whenever there are changes made to the linked issue in Jira, the Jira bot will inform you about them in Microsoft Teams.

Get specifically notified

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Info

Please note: These settings do not apply to JSM customer chats. Those can be enabled separately in the 'Customer portal' tab

Settings overview

You can decide among the following configuration for your notifications in Teams:

Issue changes

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Expand
titleIssue changes
  1. New comment: Anytime a new Jira comment is added to issue, the bot will post an update to it into the MS Teams chat.

  2. New comment incl. internal comments: see point 1. Plus anytime there are internal comments made, an update will be posted, too.

  3. New attachments: As soon as new attachments are added, an update will be posted.

  4. Status changes: Any time the issue transfers into another state, an update will be posted.

Issue field changes

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Expand
titleIssue field changes
  1. Assignee changes: As soon as the assignee changes, an update will be posted.

  2. Due date changes: this important information will be posted, if

Specific settings

Sure, the above-mentioned examples show an “always notified” situation (all boxes are ticked).

However, you can also decide on some of those situations when you wish to be informed about an issue change in MS Teams.

Simple tick those issue changes / issue field changed you assume as being most important to you and your team.