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With Jira Software/business projects, you can allow (chat) notifications every time you start a new MS Teams chat from your Jira issue.

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Based on the settings, you can decide what kind of issue updates to a linked issue should be posted.

For channel conversations, updates on an issue will be posted in the respective channel where an issue e.g. has been shared with the team. Learn more about channel conversations

For chats, updates to an issue will be posted in the respective (issue-related) chat in MS Teams.

Settings overview

Infonote

Please note:
These settings do not apply to JSM customer chats. Those can be enabled separately in the 'Customer portal' tab. 🚀 Learn more.

You can decide among the following configuration options for your notifications in Teams.

The configuration can only be done in your Jira admin settings and goes for all of your Jira software/business projects.

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