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By default, our app will appear prominently in the issue view.

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Go to the Jira app settings:

  • Jira Cloud: Jira Settings → Apps → Microsoft Teams for Jira → Getting Started

  • Jira Server / DC: Jira Settings → Manage Apps → Microsoft Teams for Jira → Getting Started

In the settings menu, you can find the appearance configuration.

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Issue Content

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Selected by default.

By selecting this option, the Teams feature will appear right at the top in your Jira issue view (Jira Cloud).

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When clicking on the Teams icon, a dialogue opens directly in Jira and allows you start a MS Teams channel conversation or MS Teams chat (even with externals!).

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As soon as team members reply via Microsoft Teams channel or chat, all replies will automatically appear in the Jira issue, as well.

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Settings overview

When activating the Teams feature, you can jump to the Teams settings in your sidebar. Go to the tab “Settings” and change appearance settings in the section “Appearance”.

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Issue content view

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This appearance settings is selected by default.

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With this view, the MS Teams feature is available at the top right below the issue name.

By clicking on it a new dialogue opens and you you can start a MS Teams chat (or channel conversation) right away.

Quick create area

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This view setting can be combined with the “issue content view”. It makes it a bit more comfortable to have some kind of two entry points to start a MS Teams chat / channel conversation in your Jira issue.

In case you have toggled the quick create mode in the settings, the lower area will always display and show a comment-like interface.

Info

This can be helpful, in case you want to transition from comments to Teams communication.

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Activity tab

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Using this option, the Microsoft Teams area will appear in the bottom, next to the Jira comments and the issue history.

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Default setting

You can configure the default settings when creating a chat or posting into a channel. These can be overwritten for each project by the project admin.

  • Choose whether chat or channel conversation are initially selected when starting a Teams conversation

  • Choose who should be able to view this chat in Jira

  • Choose, if a notification comment should be added to the issue with a link to the Teams conversation

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Chat subject templates

Templates are now introduced as separate feature. For more information please see: Templates

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