Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Autosaved

Deployment options

Typically, the Microsoft Teams team owner can independently install the MS Teams - Smart Connect app in their teams where needed and useful.

Who is in charge?

  • The Microsoft Teams team owner typically installs the MS Teams - Smart Connect app for their teams or for specific / all users.

  • If not possible, the Microsoft Teams admin needs to take action (see: Deployment Teams app). They install the app centrally or for specific teams.

  • In some cases, the Microsoft admin has to change settings to allow the installation of third party apps for their team owners (see: Exception: environment restrictions).

Anchor
deploy-teams-app
deploy-teams-app
Deploy app to (all/specific) teams

📌 Follow instructions below if:

  • the team owner cannot install (or is not allowed to install) the app on their own

  • the Microsoft Teams admin wants to deploy the app centrally for teams

MS Teams admin center

Status
colourPurple
titlems teams admin to do

Go to your MS Teams admin center → manage apps.

Search for our app → Select it → “Add to team”.

👏 There is nothing more to do for the MS teams owner.

Note

In case If the app is not allowed permitted by default, it might also be necessary to allow the app first you may need to grant permission for the app to function properly. (see: Exception: environment restrictions).

Deploy app to (all/specific) users

📌 Follow instructions below if:

  • the team owner cannot install (or is not allowed to install) the app for the users

  • the Microsoft Teams admin wants to deploy the app centrally for users

Screenshot 2024-02-22 131603-20240222-121603.png

MS Teams admin center

Status
colourPurple
titlems teams admin to do

Go to “Setup policies” → choose the relevant policy → add “apps” and add “Smart Connect for Jira”.

Below you can also decide to pin the app in your sidebar.

You want to install the app into a MS Team team? Follow instructions here.

Anchor
exception
exception
Exception: environment restrictions

By default, the option for team owners to independently install applications is typically enabled. If this is not the case, action must be taken by your MS 365 administrator or MS Teams administrator.

In some cases, there may be environments where the owner of a Microsoft Teams team is restricted from installing apps independently for their teams or users.

To enable the installation, please follow the steps outlined below.

AzureAD portal

Status
colourBlue
titlems 365 admin to do

Permit app installation by going to: AzureID Portal User Settings

And allow team owners to install apps by themselves.

MS Teams admin center

Status
colourPurple
titlems teams admin to do

Go to app permission policies.

Choose the policy that is assigned to your Jira users in Teams (if you just have the global one, choose this.) Click on it …

MS Teams admin center

Status
colourPurple
titlems teams admin to do

…. and allow the installation of 3rd party apps by the applicable app permission policy (or just allow the installation for our Microsoft Teams - Smart Connect for Jira app.) in the next step.

🚀 The MS teams owner can now install our Smart Connect app in their team.

Note

Please note: It may take up to 24 hours for the app to be visible for users in Teams.

Heads up

In case If you see this the error message below, it usually works and the app should be installed. There currently seems to be install without issue. It seems there is a bug on the Microsoft side regarding thisMicrosoft's end causing this problem.