Microsoft 365 for Jira is the leading full-scale integration between Jira and Microsoft 365
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And there are still a lot more features and innovations coming up. ! Watch our app on the Atlassian marketplace Marketplace to stay-up-to-date on latest releases. Alternatively, watch our release notes.
Here is what’s on our roadmap:
Microsoft 365 for Jira
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Overall improvements and app features
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Coming coming soon:
Creating support tickets in a Microsoft Teams JSM-Tab for Jira Service Management Server / Data Center
Email and conversation sharing from Outlook to the Jira issue for Jira Server / Data Center
Our plans for later in 2021:
To Do integration for Jira Server / Data Center
Integration with Teams / Sharepoint files
Microsoft Teams
Coming soon:
Customize the card that is posted to Microsoft Teams from an issue
Agent comments in Jira will be pushed to the customer as a Teams notification
Creating support tickets in a Microsoft Teams JSM-Tab for Jira Service Management Server / Data Center
Our plans for 2021:
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🚀 We’re currently working on your Microsoft 365 to make it even smoother, way easier to set-up and more intuitive. Sure we’re still optimizing our existing features for you and constantly develop new ideas to make your product experience a good one 
Have a look below!
Microsoft Teams
Topic | Features JSM | Features Jira Software |
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Chat improvements & Automation
Allow other agents to join the chat
Backup chat to comments/file (manually only)
Integration with Jira Automation
View chat in customer portal
Minor improvements only
Notifications
Customer notifications by bot
Personal notifications
Configurable card layout
Configure which updates are posted to Teams
Live cards
Chat & Jira Software improvements
Chat with external customers
Status title tentative
Board view in Teams
Own issues tab
Create Issue improvements
Advanced features
Auto-backup of chat after ticket is resolved
Queue(s) in channel tab + notifications
Emails
Coming soon:
Email and conversation sharing from Outlook to the Jira issue for Jira Server / Data Center
Our plans for 2021:
Meetings
Coming soon:
UI improvements for scheduling meetings and calling people
Our plans for 2021:
To Do
Coming soon:
Our plans for 2021:
Notifications |
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Jira Software improvements |
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Emails
Topic | Features in Jira | Features in Outlook |
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ongoing … |
Meetings
Topic | Feature |
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Better integration with Teams |
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Outlook Calendars for Confluence (2024) |
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To Do
Topic | Feature |
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Sync improvements |
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Server / Data Center |
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🤝 Feedback
Our customers’ feedback makes a difference and influences our roadmap. Thus, it is important for us to hear your thoughts on features and our roadmap in general.
🧭 Roadmap:
Do you think that there are features on our roadmap which should be launched earlier than later?
Are there features you think would make a huge difference in your company and overall workflows?
Missing features:
Are there any features you currently miss and are maybe used to (based on our “stand alone” apps or any other app you might have used before)?
✍️ Feature proposal:
You think there is a major feature missing and we currently don’t have it on our roadmap yet?
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