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As soon as the email (or the whole email conversation) is shared from Outlook, you can access and send emails from Jira, as well.
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Go to “Manage Apps” → “Microsoft 365 for Jira/Outlook Email for Jira” → select “Email /Outlook Settings”.
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| Info |
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By default, we’ll turn on sharing & sending emails, if we detect Microsoft 365. This happens, if any user of the Outlook add-in logs in with their Microsoft 365 account for the first time. |
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This helps, if you want to start off with a more limited or more open configuration by default (see above picture). You can decide more concrete what should be shared and who should be able to see it.
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More information
You want to learn more about the email sharing feature? Check out the links below:
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Sharing access to Microsoft 365 items
User
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guides: More about the sharing options in detail
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User guides: Send emails from Jira
User guides: Sharing a conversation / email
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