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  • file attachments (e.g. when you forward an email, the email itself is an attachment)

  • inline images (e.g. signatures are oftentimes declared as inline images)

  • files from your local file system (e.g. pictures, excel sheets you wish to share with your collegues)

  • the whole email as a file (.msg /.eml format) (e.g. emails from a supplier which is relevant for the project)

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Upload & delete attachments

If you create a new issue in Outlook based on an email which has several attachments, all attachments referring to that email, will automatically be uploaded to your Jira issue.

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Deleting an attachment looks like this. You click on the document you wish to delete and the blue hook disappears. This attachment will not be uploaded in your Jira issue.

Upload attachments by default

In your Jira for Outlook settings you can change the automatic upload of your attachments. For example, you you can set that all attachments are not automatically uploaded. Then, you then need to select every single attachment individually if required for the issue.

(lightbulb) Learn more

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Drag & drop your attachments

Next to upload the attachments, it is possible to upload another attachments outside your email per drag & drop easily.

In this attachments area you can also choose the buttons, should all attachments from your current email be marked for the upload or none of them.

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Drag & drop in the sidebar

The add-in sidebar also works with the drag & drop function.

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