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This error occurs when you are using a SSO solution to handle the login to Jira. As there are different Jira add-ons in the marketplace, there are different solutions to this issue. In case the add-on you are using to use SSO is not listed, please contact us - we'll make sure to provide you with fitting instructions!

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If you were sent here and you are not using SSO, make sure to check the generic troubleshooting.

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