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Example: Post an additional message after resolving a request to inform the participants that this chat cannot be used for further communication, and advise them to submit a new request if they require further assistance.
Create Teams channel conversation
Post a message in a Teams channel of your choice. This action will fire the “Conversation created” trigger when completed.
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Example: Use a dedicated, monitored Teams channel to be notified of escalating issues, either customer request or in development / operations. This action can be triggered by any Jira automation trigger, e.g. when an issue gets a “Escalated” status, or a critical priority.
Reply Teams channel conversations
Add a comment to all Teams conversations linked to the issue the user posting the reply has access to.
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