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Selecting an email provides the user with several additional actions. Choose between replying from Jira, backing up the email (or the entire conversation), or deleting the email if it's no longer needed.

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Outlook signatures in Jira

To use your Outlook signature when sending emails from Jira, simply use our built-in feature. Here's how:

  1. Click your avatar in Jira's top-right corner.

  2. Select "Microsoft 365 for Jira."

  3. Click "Signatures" to create or paste your signature.

  4. After saving, choose whether to use this signature for default outgoing emails and/or replies.

View our demo to see it in action:

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Note

Because the Microsoft API lacks the necessary information, we can't directly retrieve your signature. Instead, please use this workaround.

Within the edit screen you can pick from various formatting options:

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While composing the email you can always decide to change the default signature to none or any other Signature:

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Admin configuration

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  • Mail subject and body

  • Sender and recipients (JSM projects: add “issue participants”)

  • Email access (sharing options from within Jira)

  • Receipts (delivery and read receipt)

  • Dialog configurationsconfiguration

  • Built-in automations

    • e.g. email sent >> add as “issue participant”: You can choose whether you would like to add the recipients of an email (to, cc) as request participants for existing users or create new customer users, if necessary.

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