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You’re not far from using all beneficial features of Microsoft 365 for Jira for you and your team. Activate your favorite features and get to know which Microsoft add-in suits you best.

Our app requires a Jira and Microsoft administrator to take action at some point in the setup process. Therefore, we strongly recommend involving both administrators from the start to ensure a seamless implementation of Microsoft 365 for Jira in your company or team.

Follow the steps outlined below.

Overview

Responsibility

To Do

Step 1

Jira admin

Install Microsoft 365 for Jira via the Atlassian Marketplace

Step 2

Jira admin

Activate features globally or for specific projects
via the global admin settings in Jira

Step 3

Microsoft admin

Deployment
Outlook add-in

Deployment
Microsoft Teams app

Customer portal app
(JSM only)

Step 4

Microsoft admin

Approve Microsoft 365 access

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App-Installation
App-Installation
Step 1: App installation

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titlejira admin

Install Microsoft 365 from the Atlassian Marketplace.

If you need further assistance, follow the instructions here.

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Activate-Features
Activate-Features
Step 2: Activate features

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titlejira admin

Activate features in the Jira admin settings (globally and/or project specific).

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Deployment-OutlookandTeams
Deployment-OutlookandTeams
Step 3: Deployment Outlook add-in

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titlemicrosoft admin

Deploy the Outlook add-in.
(centrally or per-user basis)

Learn more about our Outlook add-in and its necessity.

Why Outlook add-in?

When activating the Email feature,you’ll need to install our Outlook add-in, as well.

Why? Because it is the Outlook add-in that connects Jira with your Outlook and thus, enables you to use Jira features in your Outlook inbox (e.g. to create Jira issues based on your emails).

🧭 Get the Outlook add-in

Step 3: Deployment Microsoft Teams app - Smart Connect

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titlemicrosoft admin

Deploy the Microsoft Teams app - Smart Connect app.
(centrally or per-user basis)

Learn more about our MS Teams app and its necessity.

Why MS Teams app?

When activating the Teams feature, you’ll need to install our Microsoft Teams - Smart Connect app.

Why? Because it is the Microsoft Teams app that connects Jira with your Microsoft Teams and thus, enables you to use Jira features in Teams (e.g. to create Jira issues based on Microsoft Teams conversations and/or chats or to share Jira issues with your team in Teams to discuss them).

🧭 Get the Microsoft Teams app

Install the customer portal app

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titleMicrosoft admin

Install the customer portal in Microsoft Teams

Learn more about the customer portal and its potential.

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Approve-MS365access
Approve-MS365access
Step 4: Approve MS 365 access

Microsoft 365 for Jira requires specific access permissions to function correctly and unleash its full potential. Failure to do so may result in features not working as intended.

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titleMicrosoft admin

Approve Microsoft 365 access in order to use our features.

Learn more about Microsoft 365 permissions for our app.