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Select email where you like to find related issues to → Click on “Related issues” (in the ribbon) → Sidebar opens → Pin sidebar to have it constantly available (via pin) → Filter by “Conversation” or “Sender”.
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The conversation tab
Issues for the current conversation are selected by multiple criteria:
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In order to use the sidebar in Outlook, the following set-up and configuration needs to done:
Step 1: Activate email feature in the admin settings
Status colour Blue title JIRA ADMIN TO DO Step 2: Decide on Outlook add-in (Office vs. COM add-in)
Status colour Yellow title MS 365 ADMIN TO DO Step 3: Install the Outlook add-in
orStatus colour Yellow title MS 365 ADMIN TO DO Status colour Green title USER TO DO
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