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We are happy to announce version 3 of our app Outlook Email for Jira! This is the biggest update so far, so please make sure to familiarize yourself with all the changes.

There is also a guide for administrators: Upgrade Guide.

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New features

A modern look and feel

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The new version now allows you to login to any system and even multiple Jira systems at the same time! Learn more here.

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Rich text editor

Another big improvement comes with the support for a rich text editor. Previously, if you wanted to take over email formatting like tables, you had a very hard time editing the Jira markup manually. With the new text editor, you’ll be able to edit the content much better before creating the issue - it also supports @-mentions!

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Our old add-in behaved the same way for Jira Server and Jira Cloud. While that meant less work for us, a lot of you were dissatisfied that some functions involved using our cloud infrastructure. We have good news! If you are using Jira Server, no (well... next to none) external service is required anymore. We do not send or collect any of those:

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Feature / Add-in Version

Outlook Email for Jira v2

Outlook Email for Jira v3

Comments

Jira Feed View

Yes

No

Based on little usage of the feed view, we have decided to not include it in the new version. We are currently evaluating if bringing something comparable to the sidebar is feasible.

Outlook Task Sync

Yes (unsupported)

No

Due to the instability of the Outlook based sync, we have not ported it to the new version. For users of Office 365, we’ll soon release a standalone app for Microsoft To Do, which will offer similar functionality.

Supported custom fields

All built-in custom fields

Teamlead CRM

Intenso Dynamic Forms

Codebarrel Icon Select

Tempo Timesheets

NFeed / Elements

Riada Insight

All built-in custom fields

Jira Portfolio

Stagil Assets

CatWorkx Money Field

Codebarrel Icon Select

Tempo Timesheets

NFeed / Elements

Riada Insight

We are working on bringing back support for all missing fields soon:

  • Teamlead CRM

  • Intenso Dynamic Forms

Support for work log / estimates

Yes

Soon

Coming soon (end of October / mid November)

Yes

Image preview of attachments & inline images

Yes

PlannedYes

Insert screenshots from clipboard

Yes

Planned

Named templates

Yes

No

Signature image blacklist

Yes

Planned

Pre-configured installer

Yes

Planned

Default project / issue type

Yes

No

This setting has been replaced by a setting that remembers the last used project. You can turn this on in the setting screen of the Outlook add-in.

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