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Please Note

You need to be a JIRA admin to do the initial setup of the add-on.

Atlassian Marketplace


To get started, please install the JIRA add-on via the Atlassian Marketplace. This applies to the JIRA cloud as well to the self-hosted version. You can do this in the admin panel of your JIRA instance. Search for "Outlook app" or "yasoon" to find us!


JIRA Admin Panel/ JIRA Configuration


Press "Free Trial" or " Buy now" to install the add-on. After the installation is completed, you'll be able to access the configuration via the new menu entry called "Outlook app". You will be guided through the next steps.



Yasoon Company Account


The JIRA app does not run out of the box after installing it - it needs an yasoon company account and you need to be JIRA Admin to set it up. This also just needs to be done once per JIRA installation - not by every user.

On the "Outlook App" page, you'll be asked for a yasoon company account. You can either directly create one or login with an existing one. The yasoon account is mandatory and makes it easy to distribute the setup files, manage future updates and handle your license.



Application Link


After you have created the company account, you'll see an configuration page. Depending on your JIRA instance, you'll have to do different steps next:

  • Cloud: Please follow the Cloud Guide to create a new application link
  • Server: Please create the application link by clicking "Add application link". In case there is an issue, please use the fallback guide.

In case you need help with the configuration, don't hesitate to contact us.



Outlook Configuration


After you successfully created an Application Link (either manually for Cloud or automatically for Server) the last thing you have to do is configure Outlook.

Depending on your Outlook you have to do the following steps:

  • Classical Windows Add-in: After creating an application link you will receive a link. Download the file and the add-in will automatically install. You can either send this link to all JIRA users, if you use stand-alone computers or enroll it centralized if you use a virtual environment.
  • Office Add-in: The add-in is not yet available via the Office store. Therefore press "install via URL" and enter the link provided by yasoon. You can now either send this link to all JIRA users, or enroll it centralized.

In case you need help with the configuration, don't hesitate to contact us.



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