When working with automation some users probably won’t use a separate automation rule in Jira due to automation limits. Especially when using e.g. the back-up-chat functionality and having a lot of tickets/issues the rule is running on you can fast reach your limit.
In this scenario you might be able to use workaround via either the native Jira webhook post function or via the 3rd party app Scriptrunner.
Use native Jira webhook post function for status transitions
Create the action from yasoon automation (like backup chats → link to docs)
Copy the webhook
Navigate to Jira → system → advanced → webhooks
Create a new webhook and paste the copied webhook in the required field. Save the changes. You can also use JQL to query for specific issues or projects if needed
Go to the desired project and access project settings. Then, navigate to the workflow section and edit the necessary transition
In the postfunctions section, select 'Add New' and choose the webhook postfunction
From the list of webhooks you just created, select the appropriate one
Save the draft and test the functionality
Don't forget to save your progress. Give it a try!
