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Having a default project can greatly speed up the issue creation. Once you open the create issue dialogue all fields are immediately rendered. There are multiple ways to set up a default project.


Option 1: Last used project

By adjusting the settings of the Jira for Outlook add-in, you can enable that the add-in remembers the last project you worked on. Thus, the next time you create a new issue the add-in will automatically select this project. Here you can find an overview of how to change the settings accordingly: All settings explained.


Option 2: Based on the subject of an email

Whenever a certain project name appears in the subject line of an email, the add-in will automatically remember it when creating an issue. To do so, it is required that the subject line of that email has this format type: key: or [key]. (“Key” is only a placeholder and should be exchanged by the project name)

Here is an example:

You work on a project “DEMO”. The subject line should now have this format

  • Key: ---> Subject: DEMO: new features requested OR

  • [KEY] --->Subject: [DEMO] new features requested

This can be handy, when working with multiple projects and external collaborators.


Option 3: Admin controlled DEPRECATED

In previous versions of the add-in the admin could control a default project for all users centrally. This has been removed in favor of the methods above.


Slightly related, even if you work with multiple projects and a single default project does not work for you, the add-in will suggest your recent projects, too. See below.

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