MS Teams for Jira & JSM vs. MS Teams Jira integration by Halp
supported
not supported
Feature
MS Teams for Jira - Smart Connect
Halp
Features in Jira
Start a Microsoft Teams conversation in a Jira issue
Share Jira issues in Microsoft Teams
Post a message either in a Microsoft Teams (group) chat or channel
Decide on the sharing options of your Teams message (user access)
Replies from Microsoft Teams will be displayed automatically in Jira
The Microsoft Teams conversation is linked in Jira
Features in Teams
Use your Jira Service Management portal in a custom tab in Microsoft Teams (create new tickets and check on their status)
Private agent-customer communication via Microsoft Teams chat
Create a new Jira issue based on any Microsoft Teams channel conversation and/or chat
Add a Jira issue comment (public and private note) based on a Microsoft Teams conversation and/or chat
Link a Microsoft Teams conversation to an existing Jira issue
Search for and share a Jira issue in any Microsoft Teams channel
Replies from Jira will be displayed automatically in Microsoft Teams
White label service portal
(Jira Cloud only)
Get bot notifications about activities in Jira filtered by standard and custom fields
Provide self-service resolution with a connected Confluence space
Security
Security Self-Assessment Program
Marketplace Bug Bounty Program
Availability
Cloud
Server
Data Center
Pricing
Cloud
$10
monthly flat fee
--> up to 10 user
$1
per user/month
--> 11-100 user
$15
per helpdesk agent, per month
--> Standard plan
$30
per helpdesk agent, per month
--> Premium plan