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FAQ (V3)

I am using the old version - do I need to do anything right away?

No. We do encourage you to test the new version, but the old Outlook add-in will continue to function for now. Note, that if you are using custom templates, that you won’t be able to adjust the templates for the old Outlook add-in anymore, after the Jira app has been updated.

Will an automatic update be available at some point?

Yes. We are working on making an automatic update available by the end of this year, though it will require a manual confirmation that you tested everything.

How long will the old version be maintained?

We have not yet decided for how much longer we will support the old version. However, starting with the general availability of the new version, we will only fix highly critical issues in the old version. Features & minor fixes will only be available for the new version going forward.