Features in Microsoft Teams

With Microsoft 365 for Jira you can use Jira features in your Microsoft Teams channels to e.g. create issues based on Microsoft Teams conversations and much more. Discover the features and learn how to install the Smart Connect for Jira app to enhance your experience in connecting Microsoft Teams with Jira.

Key features

Create Jira issues in Teams

Open

Your team is working on a new topic? Simply create a new Jira issue based on the Microsoft Teams conversation. You can even link existing conversations to any of your Jira issues. Any updates on that issue will be posted automatically to your Teams conversation.

Discuss issues or tickets in Microsoft Teams

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Add a Jira issue to a Microsoft Teams channel to discuss tickets together. Team members can join the conversation, even if they don’t use Jira or Jira Service Management. Keep your team going!

Work with your Jira board in Microsoft Teams

Work with your Jira boards in a Microsoft Teams tab and give non-Jira users access to Jira boards. You can see the board with its columns, change issue status, add new issues (as a Jira user), and see important issue information in an issue view directly in Microsoft Teams.

Features in detail

• Search for, share and discuss a Jira issue in any Microsoft Teams channel

• Create new Jira issues

• Add Jira issue comment

• Link Jira issue

• Automatic linking

• Create support tickets

• View Jira board in Microsoft Teams