Document toolboxDocument toolbox

2.5 How to: Follow issue updates in Outlook (News Feed)

Owned by Carina Siefert (Deactivated)
Last updated: Oct 23, 2019 by Simone Schmidt
2 min read

new version

We have a new version of Outlook Email for Jira!
This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.

Purpose

The feed in the JIRA inbox gives an overview about interesting updates in JIRA. Whenever there are changes for you in a relevant issue you get an update in the feed - similar to the JIRA notification emails.

But the feed gives you a much easier and more powerful overview about the changes as they are all clustered together by issue.

However, the JIRA for Outlook feed should not replace the existing JIRA UI. It's an additional UI to speed up your reactions on certain changes.


Which issues appear in the feed

Yasoon uses it's own logic to determine wether an issue is relevant for you or not. The criterias are:

  • You are a responsible person (creator, assignee, reporter)
  • You are the project lead of the project
  • You have ever created a comment
  • You have been mentioned in the comments
  • You are a watcher


Feed Explanation

The feed for JIRA only consists of issues. All activities like creating, editing, uploading, etc. are group together by their issue. So each issue only appears once in the feed, showing the latest data and all recent changes. The last changed issues are always on top.


Feed Notification in detail

The feed provides you with a comprehensive view of the issue.

  • First Area: The issue starts with the icon for the priority and the title. Just below is the last updated time, the project name in red, all components in teal, and finally the labels in grey.
  • Second (Main) Area: It contains the information of the issue itself. Normally it's collapsed and only displays the type, the status, the due date and the assignee.
    However, if you need more information, you can just click on Summary to collapse all available issue information. The available fields highly depends on your JIRA configuration.
  • Third Area: This is the action bar. It provides quick actions you can directly do without leaving Outlook. See the next chapter for a detailed description of all available actions.
  • Fourth Area: Is showing the latest updates of the issue. This includes changes of data as well as comments. You can browse through the whole history if needed.