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1.10 How to: Set technical settings for JIRA for Outlook

new version

We have a new version of Outlook Email for Jira!
This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.

Navigate to Outlook Settings

To set and change all technical settings for the add-on navigate to Outlook Settings in your JIRA admin panel. 

General Settings - Add-ons - Outlook Settings


Outlook Settings

Here you can change:

  1. General Settings Control some general behaviors of JIRA for Outlook. For example if you would like to send automatic error logs, analytics and introduction mails or if you like to activate the help widget. They cannot be changed by the user if not stated explicitly.
  2. Initial JIRA Settings Sets the initial settings for the JIRA application but the user can change them. For example set if you want to show desktop notifications or automatically want to add attachments to an issue.
  3. JIRA Settings Controls technical settings and general workflows. Changes will update existing clients to the new settings. Here you can for example enable the task sync.