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Installation exits prematurely

Installation exits prematurely

If you get the following message, it's best to contact us.


We might need some installation log files, which you can get by following the steps below:

  1. In your Windows explorer, navigate to where the installation file is located
  2. Click in the address bar, and enter the following
    jira_for_outlook.exe /L*V install.log
  3. This will create a file called "install.log" in the same folder. Please send this file to us.