Comparison Light and Professional
new version
Yasoon provides two different Outlook Add-ins and has two different Jira Addons.
This overview provides the big picture. For a more detailed look about the features itself, please have a look at the product factsheet.
| Feature | Professional | Light |
|---|---|---|
| Classical Outlook Add-in | Customized Installer is available. The Installer provides the best experience and supports all maintained Outlook versions for Windows. (Currently Outlook 2010, 2013 and 2016) It is an .exe file that needs to be installed on every computer and can also be used in non-Exchange Environments. | not available due to the high support efforts of a local installation |
| Modern Outlook Add-in | Modern Add-in is included. It runs on all Outlook plattforms: Outlook 2016 for WIndows, Mac, Web, IOS and Android. Requires Office365 or an modern Exchange 2016 with current patch level. | Modern Add-in is included. It runs on all Outlook plattforms: Outlook 2016 for WIndows, Mac, Web, IOS and Android. Requires Office365 or an modern Exchange 2016 with current patch level. |
| Create Issues | Possible to create new issues with a Jira-like user experience and all configurations in Jira. | Same as Professional: Possible to create new issues with a Jira-like user experience and all configurations in Jira. |
| Support for Custom Fields | We support all Jira standard custom fields and also a lot of big addins like Tempo, Insight, Watcher, Teamlead. Ask for your addins! | We give you support for all Jira custom fields but 3rd party addins are not available during creation. |
| ServiceDesk | It is possible to create ServiceDesk Tickets on behalf of the email sender directly within Outlook. | Light Version is for Light users - not Agent power-users. |
| Central Settings | Admins can define default settings centrally that will be used for every user | Not possible |