Jira Error Message: Field * is not searchable just sortable

Problem

Solution

First you need to change the search template for all the custom fields you want to display and then re-index all projects, that you want the field to be displayed.
Unfortunally there seems to be no other way 😞

In detail:

• Go to the issue configuration in the admin panel

  1. Go to custom fields and search for your field

  2. Click on the entry and in the popup click on "Edit details"

  3. Change the option “Search Template” from “None” to “Date Time Range picker”

  4. Click on Update

If you are using Jira Server, there is a second step.

• Navigate to the project in the admin panel

  1. Under “Project settings” the third entry should be “Re-index project”

  2. Click on “Start project re-index”

We know, this is a tedious process, but unfortunally there is nothing we can do about this.