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Feature overview
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You can use the “…” menu on link any Microsoft Teams channel message to link the selected message to a Jira issue. This is basically a standalone version of the function that’s also included in creating new issues or adding comments.
Linking a Jira issue to a message / thread will attach all messages & replies to the Jira issue, like you would see if you’d shared the issue from Jira.
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How to use it
Click the “…” menu on any Teams message and choose “Link to Jira issue”.
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This will bring up a new dialog where you select the issue you want to link.
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If you selected a reply of a conversation thread, you will be able to choose if you want to link the whole thread or only the selected message. Linking only the selected message will hide previous replies and the main message in Jira.
You can also choose who should be notified of this new link.conversation to your Jira issue - even if the conversation already exists. This way you´ll have all information right where you need it – now or later.
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How-to
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Only MS Teams channel conversations can be linked to existing Jira issue (no MS Teams chats!) |
Select a channel conversation → Click on the menu dots → Choose “more actions” → Link to Jira issue
(see screenshot above)A dialogue opens → Fill in the required fields → Link (to issue)
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Link conversation
Select the “link conversation” checkbox → Message will be linked to Jira issue
Advantage: The whole message thread will be visible in Jira!
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Channel & Issues
Select “Notify channel & issue watchers”, if you like them to be notified about the linkage
Select “Don’t send notifications”, if an information about the linkage is unnecessary.
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Feature requirements
In order to add MS Teams conversations as a Jira issue comment, the following set-up and configuration needs to done:
Step 1: Activate email feature in the admin settings
Status colour Blue title JIRA ADMIN TO DO Step 2: Install the Microsoft Teams app
Status colour Yellow title MS 365 ADMIN TO DO Status colour Purple title MICROSOFT TEAMS OWNER TO DO
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Jira & Microsoft deployment
Jira Cloud, Jira Server & Data Center (Server needs to be publicly available)
Microsoft 365 & MS Exchange
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