You can use the “…” menu on any Microsoft Teams channel message to add a new issue comment.
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This will bring up a new dialog where you can fill the relevant information.
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Feature overview
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There is a major status update? Add this Microsoft Teams message to your Jira comments. We recommend using Jira comments for bigger status updates, new specifications, or any other major information.
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How-to
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Jira issue comments can be based on any MS Teams channel conversation or chat! |
Select a channel conversation → Click on the menu dots → Choose “more actions” → Add Jira issue comment (see screenshot above)
A dialogue opens → Fill in the required fields → Add comment (to issue)
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Link conversation
Select the “link conversation” checkbox → Message will be linked to Jira issue
Advantage: The whole message thread will be visible in Jira!
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Feature requirements
In order to add MS Teams conversations as a Jira issue comment, the following set-up and configuration needs to done:
Step 1: Activate email feature in the admin settings
Status colour Blue title JIRA ADMIN TO DO Step 2: Install the Microsoft Teams app
Status colour Yellow title MS 365 ADMIN TO DO Status colour Purple title MICROSOFT TEAMS OWNER TO DO
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Jira & Microsoft deployment
Jira Cloud, Jira Server & Data Center (Server needs to be publicly available)
Microsoft 365 & MS Exchange
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