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Info

Notifications in Teams can be set-up for chats and channel conversations.

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With Jira Software/business projects, you can allow (chat) notifications every time you start a new MS Teams chat from your Jira issue.

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Based on the settings, you can decide what kind of issue updates to a linked issue should be posted.

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For channel conversations, updates on an issue will be posted in the respective channel where an issue e.g. has been shared with the team. Learn more about channel conversations.

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You can decide among the following configuration options for your notifications in Teams.

The configuration can only be done in your Jira admin settings and goes for all of your Jira software/business projects.

Issue changes

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Expand
titleIssue changes
  1. New comment: Anytime a new Jira comment is added to issue, the bot will post an update to it into the MS Teams chat.

  2. New comment incl. internal comments: see point 1. Plus anytime there are internal comments made, an update will be posted, too.

  3. New attachments: As soon as new attachments are added, an update will be posted.

  4. Status changes: Any time the issue transfers into another state, an update will be posted.

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