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Please note: We roll out our Jira Cloud changes in batches, delayed by up to a week, based on instance size. The update might not be available immediately for you. Jira Datacenter releases will contain all cloud changes since the latest DC release.
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October 7, 2024 - Cloud
Features & Improvements
Bugfixes
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September 30, 2024 - Cloud
Features & Improvements
E-Mail received automation trigger
New automation for chat presets: Automatically hide chats after an issue is resolved
New automation for chat presets: Automatically remove reporter and JSM request participants from the chat after an issue is resolved
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September 23, 2024 - Cloud
Features & Improvements
Translations of forms in JSM projects are now displayed in the Teams client language of the customer submitting the form via the Teams customer portal.
AI features are coming. Turn on AI features in the global settings to enable them. For now, you can summarize chats when creating a chat backup (Manually in the issue, via automation, or via a presets built-in automation)
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