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To get started using the app, you’ll need to login with your account first. You can either login from Microsoft Teams, using the welcome card the bot sent you or the search issue menu. Or, you can login from Jira. Due to security reasons, the login flow is a bit different from both sides.
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Log into Teams app from Jira Cloud
When you login from Jira Cloud, the login flow is simpler than logging in from Teams. You can login from any issue where the app is available, e.g. by clicking the “Share to Teams” button on the top of the issue:
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This will show a dialog that’ll prompt you to authorize the app with your Teams account. This will look similar to the screen below - please note, if you administrator already consented for you, you might not even see the screen below - that’s not an error.
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Log into Teams app from Microsoft Teams
If you login from Teams, there are more steps to the login, due to security reasons. You’ll have to login twice:
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Please use the credentials you normally use to login with Jira (either by password or your company account). On the next screen, please scroll down and select the Jira system you want to connect to.
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Log out of Teams app/change Jira instance from Microsoft Teams
If you like to switch your Jira instances (e.g. from a demo instance to your production site), you can do that via the settings of the Smart Connect for Jira App in Teams.
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