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titleWarning: Please proceed with caution when modifying the registry - if you are not sure what you should do, please contact us first!



  1. Press WIN + R and enter "regedit" (without the quotes)




  2. Navigate the tree to the following location, depending on your Outlook version:

    Outlook VersionPath in Registry
    Outlook 2013HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
    Outlook 2016HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook




  3. Go to the "AddInLoadTimes" folder and remove the "yasoonBase" entry





  4. Next, go to the "Addins\yasoonBase" folder and remove all entries from there





  5. Now go to "Resiliency\CrashingAddinList" and "Resiliency\DisabledItems" and remove all entries from these folders as well.






  6. Lastly, make sure the "LoadBehavior" value under "HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\yasoonBase" (please note, no version number!) is set to 3





  7. After the next Outlook restart, the add-in should be active again!