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To get the correct installation file, please visit the admin area of our add-in in Jira (Jira → Add-ons → Outlook App → General Overview). In the rightmost box, you'll find an advanced section, which will provide you with a download link.

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You will need to specify the following options first:

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You can find a description here: Fix: Clicking on the Jira Tab opens an empty folder

Configuration

By default, the Outlook add-in will be active for all users on the Terminal Server instance. In most cases, this will not be the preferred deployment, as only a subset of users will be Jira users. To change this, please do the following:

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