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Getting Started

If your users are running on a virtualized environment (Citrix, Terminal Server, etc), you should use a specific version of our add-in to install. 

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  • Installs to %ProgramFiles% instead of %LocalAppData%
  • Does not have an automatic updater
  • Will be active for all users on the Terminal Server instance by default

Installation

After you install the application on your terminal server, there will be a registry key that needs to be set for each user (e.g. via GPO), which we cannot do via the installer.

You can find a description here: Fix: Clicking on the Jira Tab opens an empty folder

Configuration

By default, the Outlook add-in will be active for all users on the Terminal Server instance. In most cases, this will not be the preferred deployment, as only a subset of users will be Jira users. To change this, please do the following:

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