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Problem

Jira for Outlook does not launch and is shown as disabled in the add-in list in Outlook.

Cause

Outlook has a somewhat obscure mechanism of detecting slow add-ins. Once an add-in takes longer to launch than allowed (1 sec), Outlook will put it into a disabled state, which cannot be re-activated from the UI.

Solution - Manually enable the add-in using the Registry

Info
titleWarning: Please proceed with caution when modifying the registry - if you are not sure what you should do, please contact us first!


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