| Table of Contents |
|---|
Feature overview
...
The email you received contains information you want to add to an existing Jira issue, but you dont remember which one it was? The app suggests an issue, but if you are looking for another one, simply use our advanced search (magnifying glass) and find the issue you were looking for.
...
Found the issue to be added to? → Click on “Submit” → the relevant checkbox → Hit the button “Add selected issue” → Click “Submit”. The email is now added to the issue
You find a comment in the email that the email has been added (and of course, the issue will appear in the sidebar, when searching for related issues)
...
| Info |
|---|
Outlook on the web is slightly different. Check this guide how to find the add-in online. |
...
In order to create new Jira issues based on email content in Outlook, the following set-up and configuration needs to done:
Step 1: Activate email feature in the admin settings
Status colour Blue title JIRA ADMIN TO DO Step 2: Decide on Outlook add-in (Office vs. COM add-in)
Status colour Yellow title MS 365 ADMIN TO DO Step 3: Install the Outlook add-in
orStatus colour Yellow title MS 365 ADMIN TO DO Status colour Green title USER TO DO
...