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You can find the application settings directly within the app - either in your sidebar or in the “create “Create new issue” Issue” or “add “Add to issue” Issue” window. On all screens you’ll see a settings wheel in the upper right corner.
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Overall settings for the whole app
The languageLanguage: The language of the app, by default it is the Office language. If the app does not support your Office language, it will fall back to English.
At the moment English or , German and French are available.Record screen: Do not use unless advised by the support team. It will create and send a screencast screen recording including the data to us, so we can track down a bug.
Issue Dialog Settings
These settings only apply to the Create Issue and Add to Issue dialogs dialogues.
Add Select all attachments by default: determines
Determines if email attachments are uploaded preselected by default or not. You can still unselect deselect them each time.Add Email as file Select/upload email(.msg) by default: determines
Determines if the whole email is added as a file is preselected by default or not. You can still deselect this each time.Preselect last used project and issuetypeissue type: the
The app remembers your last used project and issue type and directly starts with that selection. Speeds up the create issue flow especially if you are using mostly the same project.Show Portal fields in Service Desk:
Toggles whether issues for a service desk Service Desk project should show the agent view or the user portal fields.Show success screen after creating an issue(Office Add-In only):
Toggles whether the dialog should directly close after creating an issue or you will be given a success screen giving you the opportunity to view the created issue in Jira.Disable WYSIWYG Editor and use markup instead:
Toggles whether you can use the Rich Text Editor or prefer writing markup. For this to take effect you need to reopen our Add-In.Add Mail Information to description: should the mail information (from, to, cc) be added to the description. Further you can choose if attachments and subjects should be included in these mail information.
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Usually you don’t need them but it can help to connect in more complex Jira environments (non-default proxy settings, certificates, self-singed signed SSL)