Application settings
Application settings directly changes the features of the app.
Where to find the them
You can find the application settings directly within the app - either in your sidebar or in the “create new issue” or “add to issue” window. On all screens you’ll see a settings wheel in the upper right corner.
General Settings
Overall settings for the whole app
The language: The language of the app, by default it is the Office language. If the app does not support your Office language, it will fall back to English.
At the moment English or German are available.Record screen: Do not use unless advised by the support team. It will create and send a screencast including the data to us, so we track down a bug.
Issue Dialog Settings
These settings only apply to the Create Issue and Add to Issue dialogs.
Add attachments by default: determines if email attachments are uploaded by default or not. You can still unselect them each time.
Add Email as file by default: determines if the whole email is added as a file by default or not.
Preselect last used project and issuetype: the app remembers your last used project and directly starts with that selection. Speeds up the create issue flow especially if you are using mostly the same project.
Show Portal fields in Service Desk: Toggles whether issues for a service desk project should show the agent view or the user portal fields.
Add Mail Information to description: should the mail information (from, to, cc) be added to the description. Further you can choose if attachments and subjects should be included in these mail information.
Technical settings
COM ADD-IN
When using the COM add-in, you can find additional technical settings in your Outlook menu on the button File → Jira.
Usually you don’t need them but it can help to connect in more complex Jira environments (non-default proxy settings, certificates, self-singed SSL)