Info intern: User könnens ich selbstständig die app installieren (zum Testen), wenn von MS Admin erlaubt (s.u.)
The Microsoft Teams - Smart Connect app should be installed and deployed in order to access Jira features in MS Teams to e.g. share Jira issues with the team or create new issues based on chats or conversations.
This deployment guide is intended for MS Teams admins and MS admins, if the MS Teams team owner encounters issues installing the Smart Connect app independently. Otherwise, the typical installation process can be found here: Install Smart Connect.
Deploy app to (all/specific) teams
📌 Follow instructions below if:
the MS Teams team owner cannot install (or is not allowed to install) the app on their own
the Microsoft Teams admin wants to deploy the app centrally for teams
MS Teams admin center
MS TEAMS ADMIN TO DO
Go to your MS Teams admin center → Manage Teams apps → ‘Manage apps’.
Search for our app → Select → click “Add to team”.
If the app is not permitted by default, you may need to grant permission for the app to function properly. (see: Exception: environment restrictions).
Deploy app to (all/specific) users
📌 Follow instructions below if:
the MS Teams team owner cannot install (or is not allowed to install) the app for the users
the Microsoft Teams admin wants to deploy the app centrally for users
MS Teams admin center
MS TEAMS ADMIN TO DO
Go to “Setup policies” → choose relevant policy → add “apps” → add “Smart Connect for Jira”.
Below you can also decide to pin the app in your sidebar.
Exception: environment restrictions
By default, the option for team owners to independently install applications is typically enabled. If this is not the case, action must be taken by your MS 365 administrator or MS Teams administrator.
In some cases, there may be environments where the owner of a Microsoft Teams team is restricted from installing apps independently for their teams or users.
To enable the installation, please follow the steps outlined below.
AzureAD portal
MS 365 ADMIN TO DO
Permit app installation by going to: AzureID Portal User Settings
And allow team owners to install apps by themselves.
MS Teams admin center
MS TEAMS ADMIN TO DO
Go to “Teams apps “ → “permission policies”.
Choose the policy that is assigned to your Jira users in Teams (if you just have the global one, choose this.)
Click on it …
MS Teams admin center
MS TEAMS ADMIN TO DO
…. and allow the installation of 3rd party apps by the applicable app permission policy (or just allow the installation for our Microsoft Teams - Smart Connect for Jira app.) in the next step.
🚀 The MS teams owner can now install our Smart Connect app in their team.
Please note: It may take up to 24 hours for the app to be visible for users in Teams.
Heads up
If you see the error message below, the app should install without issue. It seems there is a bug on Microsoft's end causing this problem.
